Item can be return only due to wrong item (wrong colour, size etc). All items are quality inspected before delivery. If the packaging of the item received is not acceptable, please do not accept the parcel. This is due to the courier service did not handle the parcel properly. You will have to claim the courier service company if you accept the parcel.
You have 3 days to return an item from the date you receive the wrong item.
To be eligible for return, the item must remain unused and in the same condition you receive it. Your item must be in the original packaging. Once we have receive the item, we will inspect and notify you that we have receive the returned item. If your return is approve, we will replace a new one for you.
You will be responsible for paying your own shipping costs for returning your item.
To be eligible for refund, the item must remain unused and in the same condition you receive it and return to the following address:
23 Jalan Desa Kasia 2/3, Taman Desa Kasia, 71800 Nilai, Negeri Sembilan
Refund amount = total amount - Ipay88 charges (3.5% of total amount or RM0.60 which ever is higher) - shipping fee